Live Help Services
Haven't we grown up buying from real people in stores? Customers expect the same warmth on the internet. Trust immediately improves upon finding a real human explaining. The sooner a real human contacts the faster is the conversion. Live Help has become a necessity for most online websites, it compensates the absence of a real human.
Again, acting on time is essential, a prospect will keep moving from one website to another. Only if a website could talk a visitor will respond back and let you know what their requirements are. An interactive live help cannot talk as an actual human, but can pull the visitor’s attention by initiating the chat, and thus making them stop back and respond. Hasn’t it has been our etiquette to respond back when someone tries to talk? Let us help you initiate that talk.
Key features of our live chat include:
- Seamless chat experience with a rapid chat speed is guaranteed for the comfort of visitors
- A chat window design that can be customized to your choice
- Effective department routing in place
- An inclusive pre-chat request form
- Focused monitoring of live visitors
- Expert integration with Google Analytics
- Option to hide the chat bar when all agents might be offline
- Option to reply by means of Instant Messenger , your preferred browser and mobile phones
- Option to browse through chat history
- Intelligent triggers are always on alert to keep high value customers engaged at all times
- Smart responders easily suggest answers before the text is typed
Contact us now!
- MTNL: +91 (222) 815-27-67
- Reliance: +91 (932) 319-35-44